Quality of Service Analysis on EaTrain Application at A Restaurant on A Train
Abstract
One of the services on the train is a dining car that sells food and drinks. However, the current system has problems such as the unclear position and operating hours of the dining car, the lack of menu information, and the difficulty of officers in giving change. The purpose of this research is to make it easier for passengers to order food and drinks, increase the officer’s efficiency in managing menu, and determine the network quality while using the EaTrain application on the train. The EaTrain application was built using android studio with cloud firestore as a database for storing data, and integrated with midtrans payment gateway in making payments. Wireshark software is used to measure the network quality of EaTrain application in train restaurant. The test results show that the EaTrain application can run well on Android 7.0 devices and above. The value of delay, throughput, and packet loss in Quality of Service (QoS) testing while making payments is determined by network quality of each provider. Provider A has average delay of 123ms, packet loss is 10.72%, and throughput is 3974 bps. While provider B has average delay at 1343ms, packet loss is 50.88%, and throughput is 33628 bps.
Keywords:
Android Application, E-Wallet Payments, Restaurant, Train, QoS
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References
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[3] N. Nurul Hakim, “Implementasi Machine Learning pada Sistem Prediksi Kejadian dan Lokasi Patah Rel Kereta Api di Indonesia,” Jurnal Sistem Cerdas, vol. 03, no. 01, pp. 25–35, 2020.
[4] L. L. Ibrahim and E. Kurniati, “Peramalan Jumlah Penumpang Kereta Api Eksekutif di Pulau Jawa Menggunakan Model SARIMA,” Jurnal Riset Matematika, pp. 73–82, Jul. 2023, doi: 10.29313/jrm.v3i1.1747.
[5] Badan Pusat Statistik, “Jumlah Penumpang Kereta Api (Ribu Orang), 2022,” bps.go.id, 2022. https://www.bps.go.id/indicator/17/72/2/jumlah-penumpang-kereta-api.html (accessed Mar. 10, 2023).
[6] V. Variano, “Pengaruh Citra Merek, Harga, Dan Kualitas Layanan Terhadap Loyalitas Merek Konsumen Kereta Api,” AGORA, vol. 5, no. 3, 2017.
[7] L. Hakim and T. Pertiwi, “Analisis Tingkat Kepuasan Pengguna Terhadap Website STKIP PGRI Lubuklinggau Menggunakan Metode Pieces,” Jurnal Teknologi Informasi dan Komputer Politeknik Serayu (TIPS), vol. IX, no. 2, pp. 26–36, 2018.
[8] D. F. Saputro and D. Gunawan, “Mobile Point of Sales (Mi-POS) Application for Cashiers Using React Native Framework A Case Study at Fajar Jaya Snack Shop,” Jurnal Ecotipe (Electronic, Control, Telecommunication, Information, and Power Engineering), vol. 10, no. 1, pp. 121–130, Apr. 2023, doi: 10.33019/jurnalecotipe.v10i1.3802.
[9] A. Ramdani, A. W. Jufri, and J. Jamaluddin, “Pengembangan Media Pembelajaran Berbasis Android pada Masa Pandemi Covid-19 untuk Meningkatkan Literasi Sains Peserta Didik,” Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran, vol. 6, no. 3, p. 433, Nov. 2020, doi: 10.33394/jk.v6i3.2924.
[10] L. C. Laoh, T. Adithia Pongantung, and C. Mulalinda, “Android Application Food Delivery Services,” in 2020 2nd International Conference on Cybernetics and Intelligent System, ICORIS2020, Institute of Electrical and Electronics Engineers Inc., Oct. 2020. doi: 10.1109/ICORIS50180.2020.9320843.
[11] P. R. Setiawan, “Sistem Pemesanan Menu Pada Restoran Berbasis Android,” IT Journal Research and Development, vol. 5, no. 2, pp. 193–203, Dec. 2020, doi: 10.25299/itjrd.2021.vol5 (2). 5866.
[12] E. Febriyanto et al., “Penerapan Midtrans sebagai Sistem Verifikasi Pembayaran pada Website iPanda,” Jurnal Informatika UPGRIS, vol. 4, no. 2, pp. 246–254, 2018.
[13] J. Hamuda, M. Taufik, and D. Kurniadi, “Pemanfaatan Midtrans Sebagai Gateway Pada Sistem Pembayaran Administrasi Sekolah,” Jurnal Transistor Elektro dan Informatika (TRANSISTOR EI, vol. 4, no. 3, pp. 202–207, 2022.
[14] G. Kharisma Wardana, B. Rahayudi, W. Hayuhardika, and N. Putra, “Pengembangan ECommerce dengan Integrasi API Payment Gateway Midtrans,” Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, vol. 5, no. 11, pp. 4770–4774, 2021, [Online]. Available: http://jptiik.ub.ac.id.
[15] R. Cahyadi et al., “Teknologi Firebase Untuk Aplikasi Lapor Akakom,” Jurnal Informatika dan Komputer, vol. 4, no. 1, pp. 11–17, 2019.
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[17] R. Suresh Sawant, Y. M. Pednekar, and S. Shitole, “Food Order in Train,” International Research Journal of Engineering and Technology, vol. 07, no. 02, pp. 1044–1046, 2020, [Online]. Available: www.irjet.net.
[18] M. Purwahid and J. Triloka, “Analisis Quality of Service (QOS) Jaringan Internet Untuk Mendukung Rencana Strategis Infrastruktur Jaringan Komputer Di SMKN I Sukadana,” JTKSI : Jurnal Teknologi Komputer Dan Sistem Informasi, vol. 02, no. 03, pp. 100–109, 2019.
[19] A. Zakaria, E. Setijadi, I. K. E. Purnama, and M. H. Purnomo, “Analisis Kinerja Protokol Routing AODV, DSR, dan OLSR pada Mobile Ad hoc Network Berdasarkan Parameter Quality of Service,” Jurnal Rekayasa Elektrika, vol. 14, no. 3, Dec. 2018, doi: 10.17529/jre.v14i3.9798.
[20] M. Arya Darmawan, I. Fitri, and A. Iskandar, “Manajemen Bandwidth Pada Mikrotik Dengan Limitasi Bertingkat Menggunakan Metode Simple Queue Bandwidth Management On Mikrotik With Multilevel Limitations Using The Simple Queue Method,” Journal of Information Technology and Computer Science (INTECOMS), vol. 3, no. 2, 2020.
[21] M. Hasbi and N. R. Saputra, “Analisis Quality of Service (Qos) Jaringan Internet Kantor Pusat King Bukopin Dengan Menggunakan Wireshark,” Just IT : Jurnal Sistem Informasi, Teknologi Informasi dan Komputer, vol. 12, no. 1, pp. 17–23, 2021, [Online]. Available: https://jurnal.umj.ac.id/index.php/just-it/index.html.
[22] I. Nurhaida, “Congestion Control Pada Jaringan Komputer Berbasis Multi Protocol Label Switching (MPLS),” Jurnal SIMETRIS, vol. 11, no. 1, pp. 77–88, 2020.
Published
2023-10-21
How to Cite
[1]
D. Mukti, N. Hidayati, and A. Rasyid, “Quality of Service Analysis on EaTrain Application at A Restaurant on A Train”, JurnalEcotipe, vol. 10, no. 2, pp. 225-236, Oct. 2023.
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